Payment Policies:
You can shop at BicycleOutfittersIndy.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
*128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
*Industry leading encryption hardware and software methods and security protocols to protect customer information.
*Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
BicycleOutfittersIndy.com is registered with the Authorize.Net Verified Merchant Seal program.
Payment for purchases made on BicycleOutfittersIndy.com can be made with Visa, Master Card, Discover Card, or American Express. We also accept payments through Paypal or Google Checkout. Payment and/or ordering can be done by phone as well. All transactions will be conducted in US Dollars.
Shipping Policies:
Shipping on BicycleOutfittersIndy.com is free for all domestic customers inside the lower 48 Continental United States. Domestic items will ship through either USPS Priority Mail, UPS Ground or FedEx Ground, depending on the size and weight.
Customers in Alaska, Hawaii, and Puerto Rico will be charged additional shipping based on your particular location and the weight of the package. Shipments to these locations will be made by USPS Priority Mail.
International customers must pay charges for USPS Express Mail shipping. International customers will have their items declared as "Gift" and low value to save on import duties. All import taxes are the responsibility of the buyer.
Shipping for all orders will occur within 24 to 72 hours in most cases and no longer than 3 business days after you place your order. Tracking information will be provided by email.
Return Policies:
Return authorizations will be allowed on new and unused products in the original packaging within 7 days of receipt of your item. You must call or email for a return authorization and ship your item to:
Bicycle Outfitters Indy
9067 Crawfordsville Rd.
Indianapolis, IN 46234
Once the item has been received with return authorization and determined to be new and unused, a refund will be issued for the price paid for the item minus a restocking fee. This would cover our costs associated with the sale. Restocking fees vary according to each item. Generally speaking, restocking fees are approximately 15%.
Warranties:
We offer only new and unused items which are fully covered under the manufacturer's warranty. We provide documentation necessary to enforce your warranty with the manufacturer. In some cases we will provide a direct replacement or repair at our discretion or according to the manufacturers policies. In other cases we may refer you directly to the manufacturer for warranty issues.
You can shop at BicycleOutfittersIndy.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
*128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
*Industry leading encryption hardware and software methods and security protocols to protect customer information.
*Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
BicycleOutfittersIndy.com is registered with the Authorize.Net Verified Merchant Seal program.
Payment for purchases made on BicycleOutfittersIndy.com can be made with Visa, Master Card, Discover Card, or American Express. We also accept payments through Paypal or Google Checkout. Payment and/or ordering can be done by phone as well. All transactions will be conducted in US Dollars.
Shipping Policies:
Shipping on BicycleOutfittersIndy.com is free for all domestic customers inside the lower 48 Continental United States. Domestic items will ship through either USPS Priority Mail, UPS Ground or FedEx Ground, depending on the size and weight.
Customers in Alaska, Hawaii, and Puerto Rico will be charged additional shipping based on your particular location and the weight of the package. Shipments to these locations will be made by USPS Priority Mail.
International customers must pay charges for USPS Express Mail shipping. International customers will have their items declared as "Gift" and low value to save on import duties. All import taxes are the responsibility of the buyer.
Shipping for all orders will occur within 24 to 72 hours in most cases and no longer than 3 business days after you place your order. Tracking information will be provided by email.
Return Policies:
Return authorizations will be allowed on new and unused products in the original packaging within 7 days of receipt of your item. You must call or email for a return authorization and ship your item to:
Bicycle Outfitters Indy
9067 Crawfordsville Rd.
Indianapolis, IN 46234
Once the item has been received with return authorization and determined to be new and unused, a refund will be issued for the price paid for the item minus a restocking fee. This would cover our costs associated with the sale. Restocking fees vary according to each item. Generally speaking, restocking fees are approximately 15%.
Warranties:
We offer only new and unused items which are fully covered under the manufacturer's warranty. We provide documentation necessary to enforce your warranty with the manufacturer. In some cases we will provide a direct replacement or repair at our discretion or according to the manufacturers policies. In other cases we may refer you directly to the manufacturer for warranty issues.
